Terms of Service

These Terms of Service ("Terms") govern your use of the NitroVPN service ("Service") operated by NitroVPN Limited, Unit 2B, 17/F, Emperor Group Centre, 288 Hennessy Road, Wan Chai, Hong Kong.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

NitroVPN provides a virtual private network (VPN) service that encrypts your internet traffic and routes it through our servers. The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.

We reserve the right to modify, suspend, or discontinue the Service at any time without prior notice.

NitroVPN operates a strict no-logs policy. We do not monitor, record, log, store, or share any of your connection logs, traffic data, IP addresses, or DNS queries.

All payments are processed through third-party payment providers. Subscription fees are charged in advance for the selected period.

Refunds: Payments are generally non-refundable. However, if the Service is completely non-functional and we are unable to resolve the issue within 48 hours, you may request a full refund within the first 24 hours of purchase by contacting [email protected].

Partial refunds are not provided. Refund requests after 24 hours are handled on a case-by-case basis at our sole discretion.

You agree not to use the Service for:

• Any illegal activity under applicable law
• Sending spam, phishing, or malicious content
• Attacking, scanning, or probing other networks or systems
• Distributing malware or engaging in botnets
• Copyright infringement or intellectual property violations
• Any activity that could harm the Service or other users

We reserve the right to suspend or terminate your account at any time if you violate these Terms or engage in prohibited activities. In such cases, no refund will be provided.

You may terminate your account at any time by contacting [email protected].

NitroVPN Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

These Terms shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong SAR.

If you have any questions about these Terms, please contact us:

Email: [email protected]

Telegram: @nitrovpn_support

NitroVPN Limited
Unit 2B, 17/F, Emperor Group Centre, 288 Hennessy Road, Wan Chai, Hong Kong